Privacy policy

What This Policy Covers

This policy applies to TrendDuoAI's website, accounts, AI video generation tools, payment-related services, and customer support.

It covers information you provide directly, information generated when you use the service, and technical information collected to operate and protect the platform.

Third-party websites and services may have their own privacy policies.

Information We Collect

We collect information needed to operate TrendDuoAI and provide AI video generation services.

Account information

When you sign in with Google, we may receive your name, email address, profile picture, and authentication identifiers.

Photos and generation inputs

We process photos you upload, text prompts, selected video templates, scene preferences, and other generation settings.

Uploaded photos may contain identifiable faces and other personal information.

Please upload only photos you own or have permission to use. Do not upload photos of minors or highly sensitive personal information.

Generated videos and task records

We process and store generated videos and related task information, including generation status, selected settings, timestamps, and associated account records.

Payments and credits

Payments are processed by Creem. We receive information needed to confirm purchases, manage credit balances, process refunds, and maintain transaction records.

We do not directly store your complete payment card details.

Technical and usage information

We may process IP addresses, device or browser information, request logs, referral information, and identifiers used to maintain security, detect abuse, and protect free-preview eligibility.

Support communications

If you contact us, we process the information you provide so we can respond to your request.

How We Use Your Information

We use information to:

• Create and manage your account.
• Process photos and generate AI videos.
• Store and deliver completed videos.
• Display your video history and account credits.
• Process purchases, refunds, and related transactions.
• Respond to customer support requests.
• Prevent fraud, unauthorized access, and abuse of free previews.
• Diagnose technical problems and improve service reliability.
• Comply with applicable legal obligations.

We do not use your uploaded photos or generated videos to train AI models operated by TrendDuoAI.

Third-party AI providers may have separate data-processing practices, as explained below.

AI Video Processing and Third-Party Services

TrendDuoAI relies on external service providers to operate its website and generate videos.

AI video generation

When you submit a video generation request, uploaded photos, prompts, selected settings, and necessary reference materials may be transmitted to third-party AI providers.

These providers process the submitted information to generate the requested video.

Their retention, deletion, and AI model-training practices may differ from ours and are subject to their applicable agreements and policies.

Hosting and storage

Infrastructure providers host our website, maintain account-related information, and store uploaded content and generated videos.

Payments

Creem processes payments and related transactions. We receive the information necessary to manage purchases, credits, and refunds.

Authentication

Google processes information when you choose Google sign-in.

Email and analytics

Service providers may help us deliver account-related emails, respond to support requests, and measure website usage.

We share information with these providers only as reasonably necessary for their services.

We do not sell your uploaded photos or generated videos.

We cannot guarantee that a third-party provider will immediately delete all submitted information when it is removed from TrendDuoAI.

How We Share Information

We may disclose information to service providers that perform functions on our behalf, including AI processing, infrastructure, payments, authentication, email delivery, and analytics.

We may also disclose information when required by applicable law, to respond to lawful requests, to investigate fraud or abuse, or to protect the rights and security of users and the service.

Your uploaded photos and generated videos are not made publicly accessible by default.

If you choose to download, publish, or share generated content outside TrendDuoAI, the privacy practices of the destination platform may apply.

Cookies and Analytics

TrendDuoAI uses cookies and similar technologies to operate essential features and understand website usage.

These may include:

• Authentication cookies: Maintain sign-in sessions and account access.
• Security cookies: Support authentication security and prevent unauthorized activity.
• Device and abuse-prevention identifiers: Help prevent repeated misuse of free previews and other restricted features.
• Referral information: Help us understand how visitors discover TrendDuoAI.
• Analytics: Help us understand aggregate website usage and improve service performance.

We currently do not use advertising cookies.

You can manage cookies through your browser settings. Disabling essential cookies may affect sign-in or other website functionality.

Photo and Video Retention

We retain information only as needed to provide the service, maintain security, support users, and meet applicable legal obligations.

Our standard retention periods are:

Uploaded photos

Uploaded photos are deleted from TrendDuoAI-controlled active storage within 48 hours.

Free preview videos

Free preview videos are retained for up to 7 days.

Paid generated videos

Paid generated videos are retained for up to 90 days.

Account information

Account information is generally retained while your account remains active, subject to deletion requests and applicable exceptions.

Payment and order records

Transaction information may be retained for accounting, tax, fraud prevention, dispute resolution, and legal compliance.

Technical and security records

Certain technical records may be retained for operational security and abuse prevention.

Deleting Your Content

You may delete eligible generated videos from your account before their standard retention period expires.

Deleting a video from your account initiates the applicable deletion process. Some associated information may remain temporarily in backups, logs, or third-party systems where technically necessary or legally required.

Files previously downloaded or shared outside TrendDuoAI are not affected by deletion from our service.

Retention and deletion rules operated by external AI providers may differ from those of TrendDuoAI.

Access and Data Security

We use technical and organizational measures intended to protect personal information and generated content.

These may include encrypted connections, account authentication, access controls, and restricted access to stored files and administrative systems.

Generated videos are associated with user accounts and are not intended to be publicly accessible by default.

However, no internet-based service or data transmission method is completely secure.

You are responsible for maintaining the security of your account and should contact us if you suspect unauthorized access.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Request a copy of certain personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing relies on consent.
• Exercise other privacy rights provided by applicable law.

You may manage eligible generated videos through your account.

To request account deletion, access to your data, correction, or other privacy assistance, contact:

support@worthitai.net

We may request reasonable information to verify your identity before completing certain requests.

We may retain information where required or permitted by applicable law.

International Data Processing

TrendDuoAI uses cloud-based infrastructure and external service providers that may process information in different countries.

Your information may therefore be transferred to or processed in jurisdictions outside your country of residence.

Where applicable law requires safeguards for international transfers, we will use appropriate measures.

Children's Privacy

TrendDuoAI is intended for users aged 18 and older.

We do not knowingly provide our service to children under 18.

Users must not upload photos of minors for AI video generation.

If we become aware that information relating to a minor has been submitted in violation of this policy, we may remove the relevant content and take appropriate action.

Please contact us if you believe prohibited content involving a minor has been uploaded.

Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal obligations change.

The latest revision date will appear at the top of this page.

Where required by applicable law, we will provide additional notice of material changes.

Contact Us

For privacy questions, data access or deletion requests, and other privacy-related concerns, contact:

TrendDuoAI

Website: https://worthitai.net/

Email: support@worthitai.net

We will review and respond to requests in accordance with applicable law.